We are currently recruiting for a Temporary Administrator to join a busy team based in Waterbeach. This is an initial 1-month temporary assignment, with the potential for the position to be extended depending on business requirements.

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This role would suit someone who is immediately available and enjoys working in a busy administrative environment. Previous office or administration experience is preferred, but we would also consider candidates with strong organisational and communication skills who are looking to gain further office experience.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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• Providing general administrative and office support

• Updating and maintaining accurate records and databases

• Processing paperwork and documents

• Responding to emails and handling general enquiries

• Inputting information accurately onto internal systems

• Filing and maintaining organised records

• Supporting colleagues with day-to-day administrative tasks

• Assisting with any other ad hoc duties as required

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What we are looking for:

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• Previous administration or office experience is desirable

• Strong attention to detail and accuracy

• Good communication and organisational skills

• Confident using Microsoft Office, particularly Outlook and Excel

• Able to work independently and as part of a team

• Reliable, flexible and able to adapt quickly

• Available to start at short notice

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So, are you ready for your next job? Hit on the apply button today.

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

We’re looking for an experienced Accounts Assistant to join a busy finance team based in Cambridge. This is a great opportunity for someone looking to develop their finance career within a supportive and varied role.

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The successful candidate will provide day-to-day support across the Accounts function, working closely with colleagues to ensure financial transactions are processed accurately and efficiently.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Processing purchase and sales invoices accurately and efficiently.

• Managing supplier and customer accounts.

• Allocating payments and maintaining accurate financial records.

• Supporting credit control activities and following up outstanding payments.

• Reconciling bank, supplier and customer accounts.

• Assisting with payment runs and supplier queries.

• Processing expenses and other financial transactions.

• Supporting month-end processes and reporting.

• Investigating and resolving discrepancies and invoice queries.

• Maintaining accurate and up-to-date finance records.

• Providing general administrative support to the wider Accounts team.

• Assisting with process improvements and other finance projects when required.

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Ideal Candidate

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• Previous experience in an Accounts Assistant or similar finance role.

• Experience across Purchase Ledger, Sales Ledger or general accounts.

• Good attention to detail and a high level of accuracy.

• Strong organisational skills and the ability to manage competing priorities.

• Good communication skills, both written and verbal.

• Good working knowledge of Microsoft Excel.

• Experience using accounting software or an ERP system.

• A proactive approach and willingness to take ownership of tasks.

• The ability to work independently as well as part of a wider finance team.

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Ready to take the next step in your accounts career? Apply today to find out more about this exciting opportunity!

We are looking for a proactive and customer-focused Customer Support Representative to join a busy and friendly team. This is a varied role combining customer service, order management, administration and sales support, making it ideal for someone who enjoys working in a fast-paced environment and being the first point of contact for customers.

You will be responsible for managing customer orders and enquiries, coordinating service requirements, maintaining accurate records and providing day-to-day administrative support to the wider team.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Manage customer orders using SAP and CRM systems, including tracking purchase orders and providing regular updates.

• Process and manage service parts orders.

• Handle inbound customer enquiries relating to orders, services and products.

• Track and respond to customer calls and emails, including sales leads and service cases.

• Provide support with inventory management and annual stock counts.

• Coordinate shipping and deliveries, maintaining accurate records using Excel.

• Raise and maintain service contracts across internal systems.

• Assist with sales and service invoicing.

• Complete regular stock checks and maintain accurate records.

• Provide daily purchase order updates to the wider team.

• Complete weekly system housekeeping and ensure records remain accurate and up to date.

• Prepare monthly purchase order forecast reports for senior management.

• Provide general administrative and customer support to colleagues and customers.

• Help ensure customers receive a professional, efficient and responsive service.

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Ideal Candidate

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• Previous experience in customer service, order management or administration.

• Excellent customer interaction skills, both over the phone and via email.

• A professional and confident telephone manner.

• Strong attention to detail and accuracy.

• Experience using Microsoft Office, particularly Excel.

• Experience using Salesforce, SAP or another CRM/ERP system would be advantageous.

• The ability to manage multiple tasks and prioritise effectively.

• A team-oriented approach with a strong focus on customer care.

• Confidence handling inbound calls and responding to customer enquiries.

• Good written and verbal communication skills.

• A minimum of two years' education or equivalent workplace experience.

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Ready to take the next step in your customer service career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

This company is all about taking initiative. If you're a hunter, someone who doesn't wait for opportunities but creates them, you'll fit right in! The sales team are hustling for new business with a motivated team who are always up for a challenge. They believe in working hard and playing hard! We are looking for a B2B Sales Executive who thrives in a fast-paced environment where your efforts directly contribute to your own success and the success of the company.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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• Building a sales pipeline of new business
• Cold calling and introducing the business to new prospects
• Setting up of new client accounts
• Guiding deals from initial quote to final sale
• Maintaining and enhancing relationships with customers on existing accounts
• Working with lapsed clients to resecure the account and revenue
• Working to daily call targets and sales KPI’s
• Dive into a mix of inbound leads and proactive outbound strategies
• Hit your monthly targets and weekly engagement metrics
• Continuously update and expand your prospect database within your assigned region, ensuring your CRM system reflects every advance

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What we are looking for:

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• Demonstrated success in fast-paced settings, exceeding KPIs
• Cold calling experience and proven KPI’s in winning new business
• Skilled in managing high-volume call environments
• Effective at communication and persuasion
• Able to handle challenges and bounce back from setbacks

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Benefits:

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• 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service up to 27 days + bank holidays)
• Opportunity to purchase additional 3 days annual leave per year
• Employee of the month rewards
• BUPA private medical insurance
• Employee discount platform
• Online GP service
• Annual team building events
• Long service bonus up to £1000
• Royal London pension
• EAP support

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So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

We’re currently recruiting for a Payroll & Credit Control Assistant to join a well-established and successful business based in Exning.

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This is a varied finance role where you’ll have responsibility across both payroll and credit control, making it ideal for someone who enjoys a broad position and is confident managing their own workload.

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You’ll be joining a friendly and supportive team where attention to detail, organisation and good communication are key.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Processing payroll accurately and on time, ensuring employees are paid correctly.

• Maintaining accurate payroll records and employee information.

• Dealing with payroll queries from employees and resolving issues where required.

• Assisting with statutory payments, deductions and payroll-related administration.

• Preparing and submitting relevant payroll information.

• Managing outstanding customer accounts and monitoring overdue payments.

• Contacting customers by telephone and email regarding outstanding invoices.

• Allocating payments and keeping account records up to date.

• Investigating and resolving invoice or payment queries.

• Working closely with internal teams to resolve account discrepancies.

• Producing regular reports on outstanding debts and payment activity.

• Following up agreed payment plans and ensuring accounts remain within agreed terms.

• Providing general support to the wider finance team when required.

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Ideal Candidate

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• Previous experience in payroll and/or credit control.

• Good understanding of payroll processes and the importance of confidentiality and accuracy.

• Experience managing outstanding customer accounts and chasing payments.

• Strong attention to detail and excellent numerical skills.

• Good communication skills and confidence speaking with customers and colleagues.

• The ability to manage competing priorities and work to deadlines.

• Good IT skills and experience using Microsoft Excel.

• A proactive approach with the ability to work independently as well as part of a team.

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Ready to take the next step in your accountancy career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

We’re looking for a Purchase Ledger Assistant to join a busy finance team based in King’s Lynn. This is a high-volume purchase ledger position, ideal for someone who enjoys working at pace and is comfortable processing a large number of invoices accurately and efficiently.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Processing a high volume of purchase invoices on a daily basis

• Accurately coding and allocating invoices to the relevant accounts

• Matching invoices against purchase orders and supporting documentation

• Checking invoices for accuracy and resolving discrepancies

• Reconciling supplier statements and investigating outstanding items

• Responding to supplier queries and dealing with invoice-related issues

• Assisting with regular payment runs

• Maintaining accurate and up-to-date purchase ledger records

• Supporting the finance team with month-end processes

• Providing general finance administration and support where required

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Ideal Candidate

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• Previous experience in purchase ledger, accounts payable or a similar finance role

• Experience processing a high volume of invoices

• Excellent attention to detail and accuracy

• The ability to work efficiently to deadlines

• Good organisational and communication skills

• Confidence using Excel and finance/accounting systems

• A proactive approach and the ability to work well as part of a busy finance team

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Ready to take the next step in your accountancy career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you an organised finance professional with a good eye for detail and experience working within purchase ledger?

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We’re working with a well-established business based in Ipswich who are looking to add a Purchase Ledger Assistant to their finance team. This is a great opportunity for someone who enjoys working with numbers, keeping things organised and making sure invoices and payments are processed accurately and on time.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Processing and accurately recording supplier invoices

• Matching invoices to purchase orders and delivery documentation

• Setting up and maintaining supplier accounts

• Preparing supplier payment runs and ensuring payments are made within agreed terms

• Reconciling supplier statements and investigating any discrepancies

• Responding to supplier queries and resolving invoice or payment issues

• Processing credit notes and handling invoice adjustments

• Maintaining accurate finance records and ensuring information is kept up to date

• Assisting with month-end processes and general finance administration

• Providing support to the wider accounts team when required

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Ideal Candidate

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• Previous purchase ledger or accounts payable experience

• Good attention to detail and a methodical approach

• Strong organisational and time-management skills

• Good communication skills, particularly when dealing with suppliers

• Confidence using Microsoft Excel and finance/accounting systems

• The ability to work independently while also contributing to a wider finance team

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Ready to take the next step in your accountancy career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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Are you organised, detail-focused and confident dealing with customers and internal teams?

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We’re working with a well-established business based in Ipswich who are looking for a Sales Administrator to join their team. This is a varied administrative role supporting the sales function and helping to ensure customer orders and enquiries are handled efficiently from initial contact through to completion.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Processing customer orders accurately and efficiently

• Preparing quotations, sales documentation and order paperwork

• Responding to customer enquiries via phone and email

• Updating customer and sales records on internal systems

• Liaising with customers to provide updates on orders and delivery timescales

• Supporting the sales team with day-to-day administration

• Coordinating with internal departments to ensure customer requirements are met

• Monitoring outstanding orders and following up where necessary

• Handling general customer queries and resolving issues where possible

• Maintaining accurate records and ensuring information is kept up to date

• Assisting with reports, spreadsheets and other sales administration as required

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Ideal Candidate

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• Previous experience in an administrative or customer-focused position

• Excellent attention to detail and accuracy

• Strong organisational and time-management skills

• Confident communication skills, both written and verbal

• Good IT skills, including Microsoft Office and Excel

• A professional and friendly approach when dealing with customers

• The ability to manage multiple tasks and prioritise effectively

• A proactive approach and the ability to work well as part of a team

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Ready to take the next step in your Sales career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

We’rerecruiting for an experienced HR Officer to join an established organisation ona minimum 9-month contract.

Thisis a varied generalist HR position where you’ll provide day-to-day advice andsupport across the organisation, working closely with managers and employees ona broad range of HR matters.

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Thesuccessful candidate is expected to join towards the end of October orbeginning of November.

Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Providing advice and guidance on a range of HR matters, including employee relations, disciplinary and grievance processes

• Supporting organisational change processes, including consultations and associated administration

• Ensuring HR policies and procedures remain accurate and aligned with current employment legislation

• Preparing and issuing employment contracts, contract variations and other HR documentation

• Supporting recruitment and new starter processes

• Maintaining accurate and confidential employee records

• Coordinating onboarding and ensuring relevant checks are completed

• Supporting training and development activities

• Producing HR information and data to support managers with decision-making

• Carrying out right-to-work and other relevant compliance checks

• Supporting managers and employees with general HR queries

• Assisting with wider HR projects and activities as required

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Ideal Candidate

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• Previous experience in a generalist HR Officer or similar HR role

• A good understanding of UK employment law and HR best practice

• Experience supporting employee relations processes

• Excellent communication and interpersonal skills

• The confidence to build effective relationships with employees and managers at all levels

• Strong organisation skills and excellent attention to detail

• The ability to manage competing priorities and work to deadlines

• The confidence to work independently while also contributing to a wider HR team

• CIPD Level 5 qualification or above

• A willingness to travel occasionally when required

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Ready to take the next step in your HR career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you organised, comfortable working with confidential information, and looking for a short-term temporary assignment? We’re currently recruiting for an HR Administrator to support a busy HR function in Kempston.

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This is a straightforward administrative role focused on helping to bring employee records up to date digitally. The existing HR records are currently held predominantly in paper format, so you’ll be responsible for working through the files, scanning documents and ensuring everything is saved correctly within the company’s electronic filing system.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Working through existing employee personnel files and organising documentation.
• Scanning paper-based HR documents into the company’s computer system.
• Saving documents into the correct electronic employee folders.
• Ensuring files are named and stored consistently and accurately.
• Checking documents have scanned clearly and completely.
• Handling sensitive employee information with appropriate confidentiality.
• Providing general administrative support to the HR team where required

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Ideal Candidate

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• We’re looking for someone who is organised, methodical and comfortable working through repetitive administrative tasks. You’ll need good attention to detail, particularly when dealing with confidential employee documentation, and be confident using a computer and basic office systems.
• Previous HR experience would be useful but isn't essential – this role would suit someone with general administration, data entry or document management experience who is available for a short-term assignment.

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Ready to take the next step in your HR/Administrative career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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Our client is looking for an experienced Import & Export Coordinator to join their growing team. This is a varied role suited to someone with a background in international logistics, import/export administration or customs who enjoys working in a fast-paced environment where attention to detail is essential.

You’ll be responsible for coordinating the movement of goods across international borders, ensuring shipments are properly documented, systems are kept up to date and any issues are dealt with efficiently.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Coordinating import and export activity from initial arrangements through to delivery.
• Preparing, reviewing and maintaining shipping and customs documentation.
• Working with suppliers and logistics partners to make sure shipment information is accurate and complete.
• Monitoring deliveries and keeping relevant stakeholders updated on progress.
• Liaising with freight forwarders, customs agents and other third parties to resolve queries and minimise delays.
• Investigating and resolving issues relating to shipments, documentation and customs clearance.
• Maintaining accurate information across internal systems and ensuring records are kept up to date.
• Supporting colleagues with queries relating to deliveries, shipping arrangements and international orders.
• Working with Finance and other internal departments where required on areas such as freight costs, duties and VAT.
• Assisting with the coordination of shipping methods, delivery timescales and stock requirements.
• Producing and maintaining reports relating to international shipments and logistics activity.
• Keeping up to date with relevant customs, import/export and international trade requirements.
• Providing support to the wider Customs and Trade Compliance function on projects and process improvements

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Ideal Candidate

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• Previous experience within import/export, international logistics, shipping or a similar environment.
• Good knowledge of import and export documentation and customs processes.
• Strong attention to detail and a methodical approach to administration.
• Excellent communication skills and confidence dealing with suppliers and external partners.
• The ability to investigate problems and find practical solutions.
• Good IT skills, including experience using Microsoft Office and internal business systems.
• The ability to manage competing priorities and work to deadlines.

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Ready to take the next step in your logistics career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you an analytical finance professional looking to develop your career within a fast-paced commercial environment? We are recruiting for a Finance Analyst to join a growing business where you'll play a key role in financial reporting, budgeting, forecasting and supporting operational decision-making. This is an excellent opportunity for someone with previous finance experience or a recent finance graduate looking to build their career.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• ‍Preparing monthly management reports and supporting operational profit and loss reporting
• Completing account reconciliations and investigating financial discrepancies
• Assisting with month-end activities, including journals, accruals and prepayments
• Developing budgets and financial forecasts to support business planning
• Monitoring financial performance by analysing costs, margins and business trends
• Identifying opportunities to improve reporting processes
• Partnering with operational teams
• Carrying out additional financial analysis and reporting as required

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Ideal Candidate

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• Previous experience within a finance or accounts role, or a recent finance graduate with a strong willingness to learn
• Good understanding of accruals and month-end accounting processes
• Studying towards AAT, ACCA or CIMA, or qualified through relevant experience
• Advanced Microsoft Excel skills
• Excellent organisational skills

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Ready to take the next step in your accountancy career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Do you have previous experience working within a busy finance environment and a keen eye for detail? We are recruiting for a proactive and organised Purchase Ledger Clerk to join a well-established business based in Ely. This is a varied role within the Finance team, responsible for processing supplier and intercompany invoices, maintaining purchase order records, reconciling supplier accounts and resolving queries.

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Who are we?

‍

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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• Processing and posting supplier invoices and credit notes

• Matching and posting intercompany invoices and credit notes

• Reconciling supplier accounts against statements and following up on outstanding invoices

• Setting up and maintaining Accounts Payable accounts

• Maintaining accurate purchase order records and keeping the purchase order log up to date

• Coordinating purchase order approvals

• Handling supplier queries and requesting copies of any missing invoices

• Completing daily cashbook postings and recording customer point-of-sale receipts

• Providing finance administration and reporting support to the Management Accountant and Financial Controller as required

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What we are looking for:

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• Previous experience working within a busy finance function, ideally within a Purchase Ledger or Accounts Payable role

• Experience using ERP systems is essential

• Excellent attention to detail with strong numerical and analytical skills

• Good Microsoft Excel skills, including experience working with spreadsheets and basic reporting

• Strong administrative skills and the ability to manage high volumes of transactions accurately

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Ready for your next role? Hit the apply button today!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

Are you an experienced Customer Service leader who is passionate about delivering an exceptional customer experience and developing high-performing teams?

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We are looking for a Customer Service Manager to lead and develop the Customer Services function across EMEA. This is a senior leadership role with responsibility for shaping the customer journey, improving processes and ensuring customers receive a consistently professional, proactive and high-quality service.

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You’ll act as the internal voice of the customer, working closely with Sales, Operations, Engineering, Quality and Finance to remove barriers, resolve issues and support business growth.

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Who are we?

‍

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Lead, coach and develop a high-performing Customer Services team.
• Create a culture of accountability, engagement and continuous development.
• Own the end-to-end customer journey, from quotation through to order fulfilment and aftercare.
• Ensure customers receive clear, proactive and professional communication throughout their journey.
• Take ownership of customer escalations and work quickly to resolve issues and restore confidence.
• Develop and monitor customer-focused and operational KPIs.
• Use data, root cause analysis and Pareto analysis to identify recurring issues and opportunities for improvement.
• Drive process improvements to increase efficiency, quality and customer satisfaction.
• Work collaboratively with Sales, Operations, Engineering, Quality and Finance to support business growth and delivery performance.
• Support the successful onboarding of new customers and help develop long-term customer relationships.
• Identify changes in customer engagement or behaviour that could indicate a risk to customer retention.
• Develop strong market and customer knowledge to support better commercial decision-making.
• Support contract reviews and recommend appropriate payment terms alongside Sales and Finance.
• Ensure relevant company policies, procedures and compliance requirements are followed.
• Take a positive and productive approach to change and support wider business projects where required.

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Ideal Candidate

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• Previous experience managing and developing a Customer Service or Customer Experience team.
• Strong people management and coaching skills.
• Experience managing customer escalations and complex customer issues.
• A track record of improving processes and service performance.
• Strong commercial awareness and an understanding of the impact Customer Service has on retention and growth.
• Excellent communication and stakeholder management skills.
• The confidence to challenge existing processes and influence teams across a wider business.
• A data-driven approach, with experience using KPIs to measure and improve performance.
• Experience working within a B2B, manufacturing, engineering or similarly complex environment would be advantageous.
• A proactive, solutions-focused approach with the ability to balance customer needs with commercial considerations.

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Ready to take the next step in your customer service career? Apply today to find out more about this exciting opportunity!

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you an organised and customer-focused individual looking for a new opportunity within a busy Customer Service team?

We are currently looking for a Customer Service Representative to join a friendly and supportive team on a temporary basis, with the potential for the role to become permanent for the right person.

This is a varied role where you’ll support customers with enquiries, quotations and orders, while working closely with internal teams to ensure customers receive a high standard of service.

‍

Who are we?

‍

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

‍

Key Responsibilities

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• Respond to customer enquiries by phone and email, providing accurate and professional support.
• Process customer orders and quotations, ensuring information is entered accurately onto internal systems.
• Liaise with internal departments to resolve customer queries and provide updates on delivery times and methods.
• Provide customers with shipping and export documentation, including proof of delivery and tracking information.
• Manage multiple inboxes and prioritise enquiries effectively.
• Use customer and order data to support enquiries relating to open orders and delivery dates.
• Assist with following up open quotations to help progress opportunities through to order.
• Maintain accurate customer and product information on internal systems.
• Assist with basic administration relating to customer returns.
• Work as part of the wider Customer Service team to maintain a consistently high standard of customer service.
• Identify opportunities to improve processes and make the team more efficient.
• Support additional projects and duties as required.

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Ideal Candidate

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• Previous experience in a Customer Service, Administration or similar customer-facing role.
• Excellent verbal and written communication skills.
• A professional and confident telephone manner.
• Good attention to detail and accuracy.
• Strong organisational skills and the ability to multitask.
• Good IT skills, particularly Microsoft Office.
• The ability to work effectively as part of a team.
• A proactive and positive approach to solving customer queries.
• The ability to learn new systems and processes quickly.

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Ready to take the next step in your customer service career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you an experienced HR professional looking for a varied role where you can take ownership of a broad range of HR activities?

We are currently recruiting for an HR Coordinator to join a busy and established organisation. This is a hands-on role covering day-to-day HR administration, employee support, recruitment, payroll, training, benefits and wider people initiatives.

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Who are we?

‍

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

‍

Key Responsibilities

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• Managing the HR inbox and responding to employee and manager queries.
• Providing HR administration and maintaining accurate employee records.
• Supporting managers with HR policies, procedures and employee-related queries.
• Assisting with the end-to-end recruitment process and liaising with recruitment agencies.
• Managing starters, leavers and internal employee changes, including associated payroll updates.
• Monitoring sickness absence and supporting return-to-work processes.
• Supporting maternity, paternity and other family leave administration.
• Coordinating Occupational Health appointments and management referrals.
• Supporting employee inductions and probationary processes.
• Preparing payroll information and providing payroll cover when required.
• Administering employee benefits, workwear and long-service rewards.
• Coordinating internal and external training.
• Supporting employee engagement and wellbeing initiatives.
• Assisting with the review and updating of HR policies and procedures.
• Maintaining and developing the HR system, acting as an expert user.
• Providing HR data and KPI information when required.
• Supporting internal and external audits.
• Taking minutes and providing administrative support at meetings.
• Contributing to HR projects and wider business initiatives.

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Ideal Candidate

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• CIPD Level 3 or equivalent practical HR experience.
• Previous experience in a busy HR administration role.
• Strong knowledge of HR processes, policies and procedures.
• Good working knowledge of Microsoft Outlook, Word and Excel.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• The ability to prioritise a varied workload and work to deadlines.
• A proactive approach to problem-solving and continuous improvement.
• Experience supporting managers and employees with HR queries.
• Experience within a manufacturing, engineering, construction or similarly operational environment would be advantageous.

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Ready to take the next step in your HR career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Are you looking to build your career within HR or take the next step in your HR administration experience?

We are currently recruiting for an HR Assistant to join an established and busy HR function. This is a varied role providing day-to-day administrative support across a range of HR activities, making it a great opportunity for someone looking to develop their experience within a supportive environment.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Key Responsibilities

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• Managing and responding to general HR queries via email and telephone.
• Providing day-to-day HR administration and maintaining accurate employee records.
• Supporting the onboarding process for new employees.
• Processing starters, leavers and internal employee changes.
• Assisting with recruitment administration, including arranging interviews and liaising with candidates.
• Supporting absence and sickness administration.
• Assisting with maternity, paternity and family leave administration.
• Preparing information and documentation for payroll.
• Maintaining employee files and HR systems.
• Supporting the administration of employee training and development.
• Assisting with employee benefits and other HR-related processes.
• Providing administrative support with HR policies and procedures.
• Supporting employee engagement and wellbeing initiatives.
• Assisting with HR projects and providing general support to the HR team.
• Producing HR information and reports when required.
• Taking notes at meetings and providing general administrative support.

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Ideal Candidate

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• Previous experience within an HR, People or administration environment.
• Good understanding of general HR administration.
• Excellent organisation and attention to detail.
• Strong written and verbal communication skills.
• Good IT skills, particularly Microsoft Outlook, Word and Excel.
• The ability to manage multiple tasks and prioritise effectively.
• A professional, approachable and confidential manner.
• A proactive attitude and willingness to learn.

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Ready to take the next step in your HR career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.