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Client Relationship Manager's help companies recognise how important it is that clients feel they are being looked after and that the team are meeting their Service Level Agreements. For us recruitment is all about quality, we need quality vacancies for our candidates, we need quality candidates for our vacancies and in order to ensure that this happens we need to provide an all round quality service.

Part of a Client Relationship Manager's role is to work closely with Directors and Executives in the growth of their marketplace and developing new relationships, therefore you will find that the Client Relationship Manager will become the face of the business and can often attend networking events and exhibitions alongside speaking to potential prospects.

Client Relationship Manager's play an important role in fostering relationships with existing clients and ensure that your business is staying at the forefront of the marketplace and deliver the best service possible - this enables your other staff members to get on with the most important parts of their jobs.  

It's very beneficial for clients to have another point of contact that understands about their business. For example if a member of your team is off sick or on holiday then the Client Relationship Manager won't have to attend another meeting or wait until that member of staff is back in the office because they will have taken care of it all.

Not many companies have a Client Relationship Manager which means if you do have one then this makes you stand out from the rest. Here are a few benefits of Client Relationship Management:

• New ideas
• New business
• Improves office morale
• Efficient and professional service
• Simplified services
• Improves sales
• Enahnces customer loyalty
• Improves team communication skills
• Helps optimize marketing
• Holiday cover

Back in 2019 we hired our Client Relationship Manager - Courtney Fidler

Courtney has a wealth of experience in recruitment having worked her way up from Administrator to her new position with experience spanning 2.5 years. The purpose of Courtney’s position is to provide support to both our existing client base and to introduce new prospects to the company.

Having worked her way up through the ranks in the recruitment industry from Administrator to Consultant and now her new position, Courtney understands the importance of nurturing good relationships. You will see Courtney out and about at local networking meetings as she becomes the face of Busy Bee Recruitment. If you see her don’t forget to take a business card and say hello!

If you are looking for a recruitment agency to make a difference to your company then get in touch with Courtney Fidler >> 01353 880253 / 01223 628740 or email Courtney@busybeerecruitment.co.uk