Empowering Growth...
Head Office: 01353 880253
Cambridge Office: 01223 628740

Admin & Customer Service

Assistant Halls Manager

Location: Newcastle
Sector: Admin & Customer Service
Job type: Full Time, Permanent
Hours: Monday-Friday 8am-5pm or 9am-6pm + 1/4 Saturdays on a rota'd basis (time will be given back in lieu) working overtime will also be required during busy periods
Reward: Circa £25,000 per annum depending on experience
Start: ASAP
Benefits: 25 days annual leave, Paid Overtime at a time and half, Company Pension & Life Cover

Do you have experience of working within the Accommodation, Hospitality or Front of House sector at Team Leader, Supervisor or Manager level?


This position requires a hands-on approach to work alongside, and manage, our in-house team in order to ensure an overall successful service for our tenants. 

Duties will include:

  • Assist the Halls Manager in the day-to-day management of the buildings
  • Ensure maximum occupancy of the residence
  • Implement effective and efficient management policies
  • Assist in producing all reports relevant for the management on lettings, rent collection, maintenance and incident reporting
  • Provide assistance out of hours as required
  • Undertake accompanied property viewings
  • Contribute to achieving all monthly lettings targets
  • Liaise with Head Office with regards to the issue and return of tenancy agreements
  • Taking payments and chasing overdue payments
  • Assist with the running of promotional campaigns
  • Manage all student complaints in a professional and confidential manner


Skills and Experience Required:

  • Proven commercial experience of working within student/university halls accommodation or hotel sector
  • Previous Facilities Management experience would be an advantage
  • Customer service & service delivery focused
  • Initiative-taking, well organised and excel under pressure


If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Apply now

About yourself

Your details


Do you drive and have your own transport?

Upload your CV


Want more information?

Please contact our specialist recruiter Fausta Linkeviciute.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Share this vacancy!


Call us

Head Office: 01353 880253
Cambridge Office: 01223 628740

Head Office

7B Regal Lane
Soham, Ely

Cambridge Office

I8 Stirling House
Cambridge Innovation Park
Denny End Road, Waterbeach
CB25 9PQ
Follow us

Our sectors

Useful Links

Head Office: 
01353 880253
Cambridge Office: 
01223 628740