Customer Service Advisor

Apply for Role
Newmarket, Suffolk
On-site
Full Time
Temporary
Administration
Temporary
Start:
ASAP
£13.00 Per Hour
5360
Monday – Friday, 9.00am – 17.00pm

Are you a customer service professional looking for your next challenge? Our client is seeking a friendly, proactive individual to join their team on a temporary basis, to provide support over a busy period. This role is dynamic and varied, requiring a blend of administrative, customer service, and marketing related tasks.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Key Responsibilities:

• Respond to all customer enquiries via telephone, email, written correspondence,

• Handle customer complaints received through the call centre

• Process customer sales orders received by post and telephone, including replacement orders, stock returns, and refunds

• Provide support across other areas of the business during busy periods as needed

About You:

• Previous administrative experience is essential

• Strong data entry skills are an advantage – excellent attention to details

• Confident telephone manner with excellent communication skills.

• Friendly and approachable, with a passion for delivering great customer service.

• Detail-oriented and highly organised.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

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Need more information?

Please contact our specialist recruiter

Hannah Arnold

Recruitment Consultant

Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.

Telephone:

01353 883808

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

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