Customer Service Advisor

Apply for Role
Duxford, Cambridgeshire – Hybrid working options
Hybrid
Permanent
Marketing
Start:
ASAP
£26,500pa
5590
Monday – Friday 9am – 5:30pm

Areyou a friendly, enthusiastic, and customer-focused individual who enjoysbuilding relationships and helping people? Do you have previous office-basedcustomer service experience and excellent communication skills? If so, this isa fantastic opportunity to join a supportive team and take the next step inyour customer service career.

 

Who are we?

 

We are Busy Bee Recruitment, an award-winningrecruitment agency supplying both temporary and permanent staffing solutionsthroughout the UK to our client base spanning multiple sectors including Sales,Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy,Administration & Executive Search.

 

Duties

 

·        Respond to customer enquiries viaemail, providing prompt and professional support

·        Contact customers to verify accountinformation and maintain accurate records

·        Carry out general administrativeduties, including data entry and document management

·        Communicate effectively withcustomers, providing updates and resolving queries

·        Resolve customer queries andcomplaints efficiently, escalating complex issues to management when required

·        Maintain accurate records ofcustomer interactions and support internal teams with administrative tasks

 

What we arelooking for  

 

·        Previous customerservice experience

·        Excellent itsskills and proficient in MS applications

·        Passion for problem solving

·        Highly organised with strong attention to detail

·        Willingness to go above and beyond, a quick learnerand adaptable

 

If you have not received a response within 3-5 working days,unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltdis acting as an Employment Agency for this Permanent vacancy.

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Need more information?

Please contact our specialist recruiter

Hannah Arnold

Recruitment Consultant

Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.

Telephone:

01353 883808

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

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