Are you customer focused, organised and confident handling multiple queries at once? This is a great opportunity to join a growing, forward thinking business where customer experience really matters. As a Customer Service Advisor, you will be the friendly and professional first point of contact for customers. You will manage orders, queries and complaints, making sure every interaction ends on a positive note.

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Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

• Handling a high volume of customer orders, emails and online enquiries

• Resolving customer issues and complaints efficiently and professionally

• Organising returns, replacements and collections

• Building strong relationships through clear, engaging communication

• Ensuring all processes are followed accurately and within deadlines

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What we are looking for:

• Previous experience in customer service or client support – office based

• Strong IT skills, including Microsoft Word and Excel

• Excellent communication skills across phone and email

• Great attention to detail and the ability to juggle priorities

• A positive, patient and team-focused attitude

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Benefits:

• 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service)
• Private medical insurance
• Employee discount platform
• Online GP service
• Annual team building events.

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So, are you ready for your next job in Customer Service? Hit on the apply button today.

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If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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