We are recruiting for an energetic, people focused Customer Service Advisor to join a growing and highly successful business that prides itself on delivering an exceptional customer experience.

This is much more than a typical customer service role. You will be at the heart of the operation, building relationships, solving problems, coordinating solutions and making a real difference to customers every day.

Previous experience in customer service, customer support, scheduling, coordination, administration or helpdesk environments would be advantageous, but attitude, drive and willingness to learn are just as important.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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• Speaking with customers via phone and email to resolve queries

• Coordinating service requests and ensuring work is completed smoothly

• Working closely with multiple departments to find solutions and keep customers informed

• Managing schedules, orders and service updates

• Investigating issues and proactively resolving problems

• Building strong customer relationships through excellent communication

• Supporting continuous improvements and helping deliver an outstanding customer journey

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To be successful in this role, you will:

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• Have experience in a customer service, support, administration or coordination role

• Be a confident communicator with excellent verbal and written skills

• Be highly organised and able to manage multiple priorities

• Take ownership and enjoy solving problems

• Thrive in a busy, fast-paced environment

• Have a positive, proactive and adaptable approach

• Enjoy working as part of a supportive team

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Benefits:

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• 25 days holiday + bank holidays
• Private medical insurance
• Income protection
• Life assurance
• Quarterly & annual awards
• Free gym membership

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Ready for your next role as a Customer Service Advisor? If you are enthusiastic, customer focused and thrive in a fast paced environment, we would love to hear from you. Hit the apply button today!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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