Customer Service Advisor

Apply for Role
Newmarket, Suffolk
Office Based
Full Time
Temporary
Administration
Start:
ASAP
£12.21 per hour
HA/Req/005223
9.00am – 4.00pm Monday – Friday

An opportunity for candidates looking for seasonal work to join our client as a customer service advisor from the 30th October – 5th December inclusive. No experience necessary so suitable for graduates, students and college leavers or those from a hospitality background with excellent customer service skills.

Who are we?

We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

Job Duties:

• Answer customer questions by phone, email, and live chat.

• Help customers use the online platform and solve any problems they have.

• Deal with issues about distribution, deliveries, and payments.

• Keep customer records up to date in the CRM system.

• Work with other teams, like tech support and account managers, to fix more complicated problems.

• Spot common questions and suggest ways to improve FAQs and help guides.

• Manage and reply to customer support tickets quickly.

• Help with general admin tasks when needed.

What we are looking for:

• Strong IT skills

• Be a conscientious team player with good all-round communication skills

• Good telephone manner

• Be energetic & positive, with a ‘can do’ attitude towards customers at all time

Bendifts:

  • Holiday pay
  • Pension

So, are you ready for your next job? Hit on the apply button today

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy.

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Need more information?

Please contact our specialist recruiter

Hannah Arnold

Recruitment Consultant

Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.

Telephone:

01353 883808

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

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