Get in Touch | Head Office: 01353 880253 | Cambridge Hub: 01223 628740
Head Office: 01353 880253
Cambridge Hub: 01223 628740
Do you have strong customer service skills? We are recruiting for a Customer Service Administrator to join a growing business and become an integral part of their internal sales team. This is a varied, customer-facing role where you will be responsible for managing customer enquiries and orders, supporting key accounts and working closely with the external sales team to help drive business growth.
We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.
• Acting as a key point of contact for customers via telephone and email
• Managing the sales inbox and responding to customer enquiries
• Taking incoming sales enquiries and processing customer orders
• Producing and processing customer quotations
• Working alongside the external sales team to support customer accounts and achieve targets
• Obtaining supplier quotations for special and bespoke products
• Liaising with Purchasing, Accounts and Logistics teams to fulfil customer requirements
• Processing web sales orders and customer goods returns
• Completing daily sales administration and order processing
• Experience in a Customer Service, Account Management, Sales Administration or similar role
• Excellent customer service and communication skills
• Confident communicating with customers by telephone and email
• Strong attention to detail and excellent organisational skills
• Good time management and ability to manage multiple priorities
• Confident using Microsoft Office and CRM systems
Ready to for your next role? Hit the apply button today!
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Please contact our specialist recruiter
Recruitment Consultant
Hannah joined us in 2021, quickly earning her Certificate in Recruitment Resourcing and advancing to Associate Consultant, managing clients in the commercial temporary division. Now a Recruitment Consultant, she is focused on placing office workers, she is known for her kindness and positive attitude.
Email:
hannah@busybeerecruitment.co.uk
Telephone:
01353 883808
