Our client in Ely is seeking a customer service administrator to join their busy transport office. This is an excellent opportunity for a highly organised individual who thrives in a fast-paced environment. Working within a busy transport department, you will be responsible for handling customer bookings, coordinating with drivers and depots, managing enquiries, and ensuring all operational administration is completed accurately and efficiently.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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• Handling high volumes of calls and emails on a daily basis

• Processing customer bookings and updating internal systems accurately

• Monitoring and chasing delivery ETAs with external depots and suppliers

• Supporting the overall efficiency of the busy transport office

• Handling incoming enquiries from customers and logistics partners

• Liaising closely with warehouse staff regarding deliveries and collections

• Maintaining and ensuring all documentation is filed correctly

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What we are looking for:

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• Excellent customer service is essential

• Excellent organisational skills with strong attention to detail

• Confident using Microsoft Office, particularly Word and Excel

• Ability to multitask and prioritise workload

• Able to work independently and under pressure

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So, are you ready for your next job? Hit on the apply button today.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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