Customer Service Administrator

Apply for Role
Newmarket
On-site
Permanent
Full Time
Administration
Start:
ASAP
Competitive DOE
5798
Monday-Friday, 8.30am – 17.00pm

Do you have strong customer service skills? We are recruiting for a Customer Service Administrator to join a growing business and become an integral part of their internal sales team. This is a varied, customer-facing role where you will be responsible for managing customer enquiries and orders, supporting key accounts and working closely with the external sales team to help drive business growth.

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Who are we?

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We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.

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Job Duties:

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Acting as a key point of contact for customers via telephone and email

Managing the sales inbox and responding to customer enquiries

Taking incoming sales enquiries and processing customer orders

Producing and processing customer quotations

Working alongside the external sales team to support customer accounts and achieve targets

Obtaining supplier quotations for special and bespoke products

Liaising with Purchasing, Accounts and Logistics teams to fulfil customer requirements

Processing web sales orders and customer goods returns

Completing daily sales administration and order processing

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What we are looking for:

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Experience in a Customer Service, Account Management, Sales Administration or similar role

Excellent customer service and communication skills

Confident communicating with customers by telephone and email

Strong attention to detail and excellent organisational skills

Positive, self-motivated and proactive approach

Good time management and ability to manage multiple priorities

Confident using Microsoft Office and CRM systems

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Ready to take the next step in your career? Apply today to find out more about this exciting opportunity!

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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Need more information?

Please contact our specialist recruiter

Ryan Markey

Commercial & Engineering Managing Consultant

Ryan joins Busy Bee Recruitment as Managing Consultant for both our Commercial & Engineering division, bringing a wealth of experience and a strong track record in delivering results. He leads from the front, supporting both clients and candidates while driving performance across the team. Supporting our team of existing consultants, Oliver, Laura, Fausta and Hannah we are excited to see this teams and divisions grow.

Telephone:

01353 880253

Busy Bee Recruitment Agency: Cambridge & Newmarket Linkedin

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