Empowering Growth...
Head Office: 01353 880253
Cambridge Office: 01223 628740

Admin & Customer Service

Customer Service Representative

Location: Ely
Sector: Admin & Customer Service, Temporary & Interim
Job type: Full Time, Temporary
Hours: Monday - Friday, 9am – 5:30pm
Reward: £Negotiable
Start: ASAP
Reference number: GL/Req/003087

Are you looking to start a career within Customer Service? Well look no further as we have the role for you. Don’t settle for less, settle for the best.

 

 

What you will be doing:

  • Answering and redirecting all incoming calls
  • Dealing with customer queries by phone and email
  • Processing quotes and orders
  • Make sure all orders are processed on the same day
  • Manage customer needs to prevent escalation
  • Follow up on delayed orders and keep customers up to date
  • Hit targets and meet KPI’s

 

About you:

  • Excellent communication skills – both verbal and written
  • Administrative skills
  • Customer services experience and a passion for providing excellent service to customers
  • Good team player, who can demonstrate flexibility and adaptability
  • Meeting deadlines
  • Good knowledge of using MS Office packages
  • A willingness to solve problems and support customers

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

Apply now

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Call us

Head Office: 01353 880253
Cambridge Office: 01223 628740

Head Office

7B Regal Lane
Soham, Ely
Cambridgeshire
CB7 5BA

Cambridge Office

I8 Stirling House
Cambridge Innovation Park
Denny End Road, Waterbeach
CB25 9PQ
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Head Office: 
01353 880253
Cambridge Office: 
01223 628740