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Head Office: 01353 880253
Cambridge Office: 01223 628740

Admin & Customer Service

Automotive Warranty Advisor

Location: Ely, Cambridgeshire
Sector: Admin & Customer Service
Job type: Full Time, Permanent
Hours: Full time, Monday Friday 8am - 5:30pm
Reward: £30,000 - £32,000
Start: ASAP
Reference number: KB/Req/004313

 

An exciting opportunity has become available for a Automotive Aftersales Advisor to join a forward thinking and leading automotive company. As an Aftersales Advisor you will be providing aftercare support to customers to help solve technical problems and provide advise and support. You will have come from an automotive mechanical background having worked as a vehicle technician and will have a good level of administration skills from progressing into a service role. As Automotive Warranty Advisor you will also provide a high level of customer service via phone and email.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base.

Job Duties:

  • Joining a team of 4 advisors to help provide support to customers nationally and internationally
  • Using your mechanical knowledge, provide customers with technical advice and support on products
  • Help provide solutions to customers and arrange for a pickup if the product needs repairing or is faulty
  • Providing answers to customers once the mechanical team have found the issue with the product and advising the next steps
  • Creating warranty reports and managing the full process
  • Amending and creating invoices to send to customers
  • Answering the phone and managing a busy inbox

What we are looking for:

  • Previous experience of working within the automotive industry
  • Mechanical knowledge and experience
  • Excellent communication, verbal and written
  • Administrative skills
  • IT skills using MS office packages
  • Team orientated

So, are you ready for your next job? Hit on the apply button today

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy. 

Apply now

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Want more information?

Please contact our specialist recruiter Hannah Arnold
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Head Office: 01353 880253
Cambridge Office: 01223 628740

Head Office

7B Regal Lane
Soham, Ely
Cambridgeshire
CB7 5BA

Cambridge Office

I8 Stirling House
Cambridge Innovation Park
Denny End Road, Waterbeach
CB25 9PQ
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Head Office: 
01353 880253
Cambridge Office: 
01223 628740
St Neots: 
01480 573387